In late spring of 2013, Rafe Hernandez was badly beaten and then spent time in a medically induced coma. While in the coma, he was almost attacked by one of Stefano's men. Worried about his safety and who else Stefano might have on his payroll, Rafe's girlfriend, Kate, set out to hire a physical therapist for Rafe. After reviewing resumes, she selected Jordan Ridgeway.
When Jordan arrived at the hospital, Kate was shocked to see that Jordan was a female, though a somewhat homely looking woman with glasses and a stringy ponytail. Rafe and Jordan got to work almost immediately.