Ticketmaster sparks “fan” outrage after cancelling Eternal Sunshine Tour amid Ticketmaster’s anti-scalper crackdown: Here’s what to do

Ticketmaster has canceled some tickets for Ariana Grande's Eternal Sunshine Tour as part of their anti-scalper measures. Fans who have had their tickets canceled have posted the message Ticketmaster sent in the email cancellation, which is quoted here:

"Hello, at the request of the tour, we ran an extensive review of all purchases and your order for the below event was flagged for violating our terms of use and will be canceled. This may have been due to exceeding ticket purchase limits set by the tour and/or providing conflicting account information. These checks are being used to help get more tickets into the hands of fans and block scalping activity."

Ticketmaster's actions have sparked outrage among Ariana Grande fans, as exemplified by the reactions quoted below. One fan reacted:

"Ticketmaster so fake for acting like they’re saviors when they’ve created this exact atmosphere where fans get f***ed because of bots and bigger wallets."

Another fan reacted:

"@ Ariana Grande why don’t you just cancel the tour, refund everyone and then re release stadium dates because cancelling tickets of legitimate fans and leaving it in the hands of ticketmaster ain’t it."

One netizen exclaimed:

"PEOPLE WHO BOUGHT PRE SALE GOT THEIR CANCELLED… this is evil af."

Another netizen stated:

"Why does ticketmaster hate me??? Whdjdod im literally going to start sobbing if they don't approve my appeal and cancel my order this is actually so upsetting."

Ariana Grande fans need to appeal if tickets have been canceled by Ticketmaster

If tickets for the Eternal Sunshine tour have been canceled for fans by Ticketmaster, said fans can appeal the decision via the link provided in the cancellation email sent by the platform. The appeal will be reviewed before being accepted or rejected.

Ticket appeals must be done by October 20, 2025. Otherwise, tickets will be canceled by October 24, 2025. The appeal is the only option for those who want to get their original tickets.

Ariana Grande Today

@ArianaToday

ticketmaster confirms they worked with ariana grande and her team to verify ticket buyers: “we partnered with the tour to review all ticket purchases and the good news is that most purchases were made by real fans who use the tickets they buy to attend shows.”

Ariana Grande 2026 tour dates and venues

The dates and venues for Ariana Grande's 2026 tour are as follows:

• June 6, 2026 – Oakland, California at Oakland Arena
• June 9, 2026 – Oakland, California at Oakland Arena
• June 13, 2026 – Los Angeles, California at Crypto.com Arena
• June 14, 2026 – Los Angeles, California at Crypto.com Arena
• June 17, 2026 – Los Angeles, California at Kia Forum
• June 19, 2026 – Los Angeles, California at Kia Forum
• June 24, 2026 – Austin, Texas at Moody Center
• June 26, 2026 – Austin, Texas at Moody Center
• June 30, 2026 – Sunrise, Florida at Amerant Bank Arena
• July 2, 2026 – Sunrise, Florida at Amerant Bank Arena
• July 6, 2026 – Atlanta, Georgia at State Farm Arena
• July 8, 2026 – Atlanta, Georgia at State Farm Arena
• July 12, 2026 – Brooklyn, New York at Barclays Center
• July 13, 2026 – Brooklyn, New York at Barclays Center
• July 16, 2026 – Brooklyn, New York at Barclays Center
• July 18, 2026 – Brooklyn, New York at Barclays Center
• July 22, 2026 – Boston, Massachusetts – TD Garden
• July 24, 2026 – Boston, Massachusetts at TD Garden
• July 28, 2026 – Montreal, Quebec at Bell Centre
• July 30, 2026 – Montreal, Quebec at Bell Centre
• August 3, 2026 – Chicago, Illinois at United Center
• August 5, 2026 – Chicago, Illinois at United Center
• August 15, 2026 – London, UK at The O2
• August 16, 2026 – London, UK at The O2
• August 19, 2026 – London, UK at The O2
• August 20, 2026 – London, UK at The O2
• August 23, 2026 – London, UK at The O2
• August 24, 2026 – London, UK at The O2
• August 27, 2026 – London, UK at The O2
• August 28, 2026 – London, UK at The O2
• August 31, 2026 – London, UK at The O2
• September 1, 2026 – London, UK at The O2

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Ariana Grande Today

@ArianaToday

ticketmaster is actively reviewing and canceling orders that have been flagged for violating the terms of use for the ‘eternal sunshine’ tour, aiming to get tickets to fans instead of scalpers.

Ariana Grande's upcoming 2026 tour is in support of her 2024 album, Eternal Sunshine, and its 2025 reissue, Brighter Days Ahead. The album is her sixth studio album.

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