In Episode 14 of Gordon Ramsay's Secret Service, Ramsay conducts one of his most concerning inspections to date at the Crazy Burger Café & Juice Bar in Narragansett, Rhode Island, after receiving cryptic rumors of rodent cams, mold, and inadequate cleanliness.
Under owner Michael Maxon, the eatery has been a beloved in the community for more than 30 years, but it is currently having trouble due to growing debt, declining patronage, and increasingly risky health code violations. What started out as a quaint coastal location has turned into a warning about what happens when shortcuts are taken in establishments that people trust to serve them food.
Gordon goes undercover first at night, slinking into every nook and cranny, both indoors and out, to see ants crawling on surfaces, food that has gone bad or been carelessly stored, mold-covered tofu, and refrigerators that register dangerous temperatures.
To see rodents scuttling in the dark, he even installs rodent cams. When two covert guests sample contaminated food, revealing cross-contamination and dubious cooking methods, the episode intensifies. Bacterial samples by morning validate the worst suspicions. Ramsay demands accountability, presents Michael with indisputable proof, and pledges to completely change the situation.
What happened in Gordon Ramsay's Secret Service Episode 14?
Health violations & kitchen nightmares uncovered
Crazy Burger's problems go far beyond menus. Gordon Ramsay's Secret Service star notices ants scuttling across prep surfaces, stale food under equipment, and a refrigerator running at about 46°F, much above than permissible limits, in the dead of night. Tofu has turned sticky with mold, fryer oil is black and beyond its best, mushrooms have fungal growth, and ground turkey sits in bloody pools.
A dirty grill that shows signs of weeks of neglect and spice bins covered in filth only heighten the anxiety. The episode's main focus is on maintaining food safety when bacterial swabs from those spice canisters show contamination that could cause severe illness in customers.
The identification of rodent activity, verified by covert cameras, elevates these infractions from critical to concerning. A powerful combination of swabs, live mice, and cross-contamination necessitates prompt remediation.
Owner, staff & community at breaking point
The longtime owner, Michael Maxon, is proud of Crazy Burger's legacy. He and his staff have been serving the community since 1995, and they even gained notoriety when Guy Fieri came by years ago. The pandemic, however, changed everything.
Customer loyalty fell by almost half, debt grew, and even Michael stopped accepting his paycheck. According to employees like Kansas, Jermaine, and Norma Jean, the place "feels like a hot mess" due to a lack of management structure and dwindling morale.
The harm to confidence is exposed on Gordon Ramsay's Secret Service when covert diners discover that the same spatula used to cook a "pescetarian" burger had also come into contact with raw beef. Michael first argues that odors are natural and that the food is okay even when presented with near-immediate health hazards like rotten tofu or damaged turkey.
Watch the entire episode of Gordon Ramsay's Secret Service on Fox and next day on Hulu.