The Chair Company begins on a farcical and unsettling note. Ron Trosper (Tim Robinson), the gruff mid-manager corporate type, sits down after giving a presentation, and the chair collapses beneath him.
The Chair Company is, thereafter, a half-office sitcom, half-conspiracy building, where a defective chair is the initial crack in what would otherwise be a solid corporate veneer.
The pilot episode answers the question it poses immediately: What is "The Chair Company", then? It's the mysterious manufacturer of Ron's faulty chair, a firm named Tecca, whose sticker on the back of the chair sets Ron off on his mission. While he tracks down the factory, The Chair Company Episode 1 is a story of frustration, paranoia, and corporate dreamworld.
What starts as an ageless office slip-up soon turns something more confusing, more sinister, and more open to interpretation.
Ron Trosper's humiliation and the spark of obsession in The Chair Company
The Chair Company, Episode 1, opens with Ron, in Fisher Robay's office, introducing a mall development proposal, the Canton Marketplace. All is well until the chair collapses and sends Ron to the floor as co-workers avert their eyes in embarrassed silence. It is a moment of embarrassment for Ron Trosper, but it casts a bigger shadow.
And when he returns later to inspect the chair, he finds the name "Tecca" printed on a small tag. Frustrated and angry, he calls the customer service department to complain, only to get caught in an infinite loop of transfers, hang-ups, and computer messages. Every time he calls, he gets more enraged. The more he struggles to get someone on the phone, the more deranged the machine becomes.
What would otherwise be a routine warranty problem is elevated to an emblem of helplessness, the struggle against shapeless corporations now, and the annoyance of never being able to get a hold of a real, live human.
A trip to nowhere: Inside the abandoned Tecca facility
When calls failed, Ron gasped and drove to Tecca headquarters in Newark, Ohio. That sequence of events sets the otherworldly tone of Episode 1. The plant looks abandoned, an empty lobby, poorly lit by blinking lights, and discarded office equipment left as if workers disappeared in the middle of a shift.
Naked photographs suddenly bursting out of a machine, a giant red rubber ball in the corner, deviled eggs on a desk, and a palpable tension of strained silence translating humor discomfort into tension. Ron listens for footsteps and the offstage cry of a woman, but no one ever materializes.
It is on this trip to Tecca that the show diverges away from office comedy and moves towards mystery or psychological thriller.
The encounter and the warning
When Ron returns home, he attempts to act as normally as possible, but his obsession won't quit. He realizes that something is amiss with Tecca. The series ends on a dark, ominous tableau, Ron late one evening in a parking lot, attacked by an assailant who beats him up with a baton and tells him to drop the case.
That last warning sequence makes The Chair Company more than a wacky office comedy. It suggests a grand conspiracy behind the destroyed chair and leaves us wondering about questions the series does not need to answer immediately. Who is running Tecca? Why did they try to conceal it? And why would someone go to such an extent to frighten him?
Tone, symbolism, and themes
Episode 1 uses small aggravations, customer service gripes, HR grievances, and malfunctioning office chairs to examine how small hurts will occupy one's mind. The chair as a prop is not even that; it represents structural failure, psychic and physical.
Even the most minor motifs, floating bubbles in the office, cringeworthy HR encounters, and misplaced things, add to a sense that the world beyond Ron is askew.
Character study: The man behind the collapse
Ron Trosper's personality creates The Chair Company's emotional core. He's not quirky upon introduction; he's a good employee, husband, and father. But after being publicly humiliated in front of his colleagues, he directs all of his insecurity into seeking an explanation for the damaged chair.
The dive is the episode. It is a journey into guy angst and corporate impotence, one's desire to find that something external to oneself is amiss rather than within. The Chair Company is believable without affirming its dive. We see his frustration because we've all battled against recalcitrant systems.
Tim Robinson does it just so. He's frustrated and vulnerable playing Ron as a man who believes he's uncovering something that other people are missing.
A world constructed of absurdity
The Chair Company universe is the reflection of the contemporary corporate universe, a labyrinth of protocol, bewildering HR policies, and technology tools that promise to assist but only make things more confusing. And on that basis, therefore, the comedy of the show is authentic.
The Chair Company uses shared experiences to increase its tension and its humor. At times, the series stops short, unfinished. Mysteries linger: Was the building's destruction staged, or was it an accident? The Chair Company will not inform us, leaving us in suspense between laughter and discomfort.
Critical response and series outlook
The Chair Company is receiving positive early reviews, with the critics noting that it is worth appreciating for its uniqueness and Robinson's performance. The series is said to have a high critical rating and a higher-than-average audience score.
Though Episode 1 is short on resolution, its refusal to finish up is exactly what is most enjoyable for critics. Roger Ebert's review puts it well that the malfunctioning chair might very well be the first of many bizarre failures to follow.
Briefly, The Chair Company Episode 1 transforms a mundane office incident into an exercise in paranoia, the absurd, and the uncertainty of the times. All the well-established facts, the breakdown, the Tecca sticker, the trip to Newark, the otherworldly office terrain, and the ultimate dressing down construct a world that is real but strange.
The pilot doesn't solve its mystery but instead performs an examination of Ron Trosper's collapse and whatever reality exists beyond Tecca. In the universe where a chair crack can drive a man's head insane, The Chair Company is nothing more than to remind viewers that sometimes the most bizarre realities are the ones in the tiniest crevices.